1. General information about the Web site:
Pursuant to the provisions of article 10 of the law 34/2002, of July 11, of services of the society of information and electronic commerce, the following is the general information of the Web site:
2. Access to the website
Simple access to the website is free of charge except in relation to the cost of the connection through the telecommunications network supplied by the service provider contracted by the user.
3. Guidelines for the use of the Web site:
The user is obliged to use the website and all its contents and services in accordance with the law, morality, order public and these general conditions, not using them to conduct illegal activities or constituent of crime that threaten the rights of third parties or violate any laws of the applicable legal system.
The user undertakes:
4. Content and services linked through the website:
The website can contain technical linking devices, directories and even search tools that allow users to access other websites and Internet portals (hereinafter "Linked sites"). In these cases, ZENHIA will only be responsible for the contents and services provided on the linked sites to the extent that it has effective knowledge of its illegality and has not disabled the link to them with due diligence. In the event that the user considers that there is a linked site with illegal or inappropriate content can inform about it to ZENHIA, unless in any case this communication entailing the obligation to remove the link to ZENHIA
In any case the existence of linked sites presuppose the formalisation of agreements between ZENHIA and the managers or owners, as well as either the recommendation or promotion of the linked sites or their content on the part of ZENHIA.
Unless otherwise expressly stated on the Web site, ZENHIA do not know the contents and services of the linked sites and, therefore, is not responsible for the damages to its unlawfulness, quality, obsoletness, unavailability, error e worthlessness may cause to the user or to any third.
5. intellectual and industrial property:
All contents of the Web site, understanding by these limitation texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound, content as well as its graphic design and source codes, are intellectual property of ZENHIA or third parties, unless they can be transferred to the user none of the exploitation rights recognized by the current legislation on intellectual property on them. Brands, trade names or distinctive signs posted on the Web site are the property of ZENHIA or any third party, unless you can understand ceded to the user any right over them. ZENHIA does not represent or maintains commercial agreements with the owners of the brands of the products marketed.
6. Right of withdrawal
The user must be convincingly before the book's accuracy and once purchase adequacy of data, since it is not possible to refund of the tickets purchased. Not being able to attend the show or a mistake to purchase tickets are not reasons that allow its return. Only entries may be nullified by potential incidents technical or operational, attributable to ZENHIA. In this sense, the user may not exercise the right of withdrawal or planned resolution in article 103 of law 3/2014, of 27 March, amending the consolidated text of the General Law for the defence of consumers and users and other complementary laws rates, approved by Royal Legislative Decree 1/2007, of 16 November, being excluded the exercise thereof.
However the above, when the amount of a purchase would have been loaded for fraudulent or improperly, using a payment card number, the authorisation holder may request cancellation of the charge to ZENHIA provided proving the prior presentation of reporting on these facts.
The return of the amount will be made by claim in writing, which must be accompanied (complaint) documents evidencing the loss or theft of the card with which payment was made.
7. Complaints, claims and requests for information.
Users can address their complaints, claims or requests for information to the service ZENHIA customer, using any of the following ways:
8. Null and void of the clauses.
If any clause included in these general conditions is declared totally or partially invalid or unenforceable, such invalidity or unenforceability only affect such provision or part thereof that is void or ineffective, surviving the present General conditions on everything else, whereas such provision wholly or partly by not included.
9. Applicable law.
These terms and conditions shall be governed and interpreted in accordance with Spanish legislation.
10. Competent jurisdiction.
Any dispute between the user and ZENHIA, this may bring his action in the corresponding to the domicile of ZENHIA Spanish courts, or before the courts of the place where the user is domiciled.
11. Prevalence of the Spanish language version.
In case of discrepancies between these general conditions and the English of the same version or in different language versions, the version in Spanish shall prevail.
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